SUPPORT.
UPDATED AUGUST 13, 2026
SEND BETA FEEDBACK
Open TestFlight on your iPhone, select Run the Tab, then tap Send Beta Feedback. Include a screenshot when the problem is visual. Apple delivers that feedback with device and build details.
RUNS NOT APPEARING
Verify the app has Apple Health read permission for workouts, workout distance, active energy, and workout routes. Open Settings → Run Source → Manage Apple Health to reach system Settings. Optional run alerts also require notification permission and are not guaranteed to be instant. Then reopen the app or pull the run feed to refresh.
EXPORT MY DATA
Open Settings → Your Data → Export My Data. Choose a Files location for the documented version 1 JSON export. It contains local comparisons and routes, dismissed and handled workout identifiers, and app preferences. Export works even when comparison history is empty. If saving fails, choose another writable Files location and try again.
DELETE MY LOCAL DATA
Open Settings → Your Data → Delete My Local Data and confirm. This removes local comparison history and route snapshots, dismissed and handled workout identifiers, app preferences, and any direct-Strava connection from this iPhone. When Strava is connected, the app asks the production broker to revoke the grant before deleting the remaining local data. It does not delete source workouts from Apple Health or Strava, change Health permissions, or delete public catalog/artwork caches.
STRAVA CONNECTION
The currently uploaded TestFlight build 1.0.0 (4) is Apple Health-only. Prepared Release candidate 1.0.0 (5) enables optional read-only Strava through the live production broker at https://strava.runthetab.xyz. Open Settings to connect, refresh, or disconnect. The connection imports only eligible runs from the previous seven days; an activity without readable calories or one outside the requested scope may not appear. Disconnecting uses the broker’s verified revoke path and removes local Strava data while leaving Apple Health comparisons intact.
STRAVA ACCESS OR DELETION REQUEST
Email support@runthetab.xyz with the subject Strava data request. Do not send an access token, refresh token, password, or activity export. Disconnect in the app is the immediate way to revoke the grant and remove local Strava data.
NOT A DRINKING RECORD
The feed stores calorie comparisons, not consumption. Run the Tab does not recommend alcohol use or claim that exercise offsets alcohol risk. The app is only for people of legal drinking age.
PRIVACY AND RUN SOURCES
Comparison history stays local and is not synced to a Run the Tab account. One Neon database serves only the public beer catalog. The production Strava broker uses a separate isolated Neon database for bounded, HMAC-pseudonymized authorization, webhook-deduplication, deletion/privacy, and deauthorization state; it does not store activity payloads, route data, OAuth tokens, or comparison history there. Direct Strava is absent from uploaded TestFlight build 1.0.0 (4) and enabled in prepared Release candidate 1.0.0 (5).
TESTFLIGHT ACCESS
Enter the private six-digit PIN on the home page. If the PIN was shared with you, it unlocks the current TestFlight link. Beta capacity may change.
CONTACT
Email support@runthetab.xyz.